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Returns Policy

The customer must contact the owner at the email address [email protected] or call customer service on +41 44 241 53 03. The customer then receives an email confirming the return of the product.

  1. Return period

The return periods apply from the date of dispatch or collection. The date of the postmark or the personal return is decisive for the return.

1.1. 14 days right of return on products purchased from Celik Leder Textilien

Subject to the exceptions below, items purchased from Celik Leder Textilien can be returned within 14 calendar days.

The returns can be sent to the following address:

Gianni & Armando –  Celik Leder Textilien

Wengistrasse 2

8004 Zurich

Switzerland

  1. No right of return

Unfortunately, we cannot offer returns in the following cases:

For damaged items (with the exception of transport damage)

If the original packaging is not available

When accessories are missing

  1. Refund Value

If the product can be returned, the following refund rules apply:

Full refund at the purchase price if the following conditions are met:

The item is in its unopened, undamaged original packaging

No signs of use

Labels on the garment

Original packaging available

Important note: the goods were only worn for trying on, like in a shop, and the goods were returned complete and undamaged.

  1. Return costs

The postage costs for returning items are generally borne by the sender. In the following cases, the return costs will be borne by Celik Leder Textilien:

When you receive an item other than the one ordered

In the event of incorrect information in the online shop

When receiving an item that has not been ordered

Upon receipt of an incomplete product

Gianni & Armando –  Celik Leder Textilien 06.06.2021